We have sent thousands of Xbox’s all over the world including China, Japan, Germany, Israel, Hawaii and more! We are based in the United Kingdom
Yes, all Xbox’s shipped from us will have a tracking number which you will be given on the date of shipment
Sadly no. We only accept payments through our website, the payment gateway we use on the Console Warehouse is Amazon Pay which is 100% trusted and secure. If you receive an email suggesting otherwise asking for payment through another site or payment processor, please do not proceed as they may be impersonating us and attempting to scam. Our email address always ends with @consolewarehouse.com
If you’ve only recently received your Xbox from the Console Warehouse and you’ve got to the stage where you are about to connect to Xbox Live with XbOnline stealth server enabled (following the video tutorial guide on the site) and a message appears saying you need to update your console, it is safe to update. Click yes on the message and allow the console to update. You will now be able to play online.
However, if you see this message weeks/months later after getting your console, you must contact us first before updating the console.
Our currency converter will show you how much your item will be in your country’s currency throughout the site, once you get to checkout Amazon Pay requires you to pay in our currency GBP (£). Amazon Pay then safely converts GPB (£) to the equivalent of the amount in your currency.
Please refer to our reviews on our products, we have a great reputation for what we make sure every customer has the best experience with us
All delivery time estimates are displayed at checkout once you select the country you live in, you will then be given the estimated length of time it will take for your custom Xbox to arrive.
No, at the Console Warehouse we comply with piracy/copyright laws therefore, games and mod menus are not pre-installed on our consoles. However, installing your own games using the disk is very simple to do and is included in our free tutorial video guide.